If we’ve learnt one thing since our inception it is this, we are only as good as our last project. Our business succeeds or fails based on the satisfaction of our clients. So, we never sit back and think we have it all worked out. In an industry that has changed and changed again over the last two decades, we are constantly learning, adapting and working to find new and better ways to meet ever-changing challenges.
Successful Project Practices
With that in mind, we developed what we call Successful Project Practices. This is an approach that combines flexibility and hands-on involvement, focus on value-added outcomes, direct communication, effective decision-making and problem solving; careful team creation and in-depth knowledge and understanding of our clients’ requirements. The end result is a process that helps us to understand and meet your needs from start to finish.
Upfront planning provides a vital understanding of the clients’ project requirements and provides the foundation for a comprehensive client brief and a cohesive view of the development outcome.
Unlike many of our industry peers, we have a dedicated in-house planning department that focuses on programming, scheduling and on-site updating, working from the Baseline Technical Document as a basis. The comprehensive Baseline Technical Document – which details project requirements and costs – is approved and signed off by the client prior to construction commencement.
While the quality of the work itself remains the responsibility of the contractor, we insist that our project consultants remain actively involved in the construction process from commencement to completion of a project. Regular inspections and quality reports are carried out, insuring timeous resolution of any issues that may arise. This quality process also includes sourcing samples and creating mock-ups for the clients’ approval.
Programme of works
Metrum are actively involved in the construction programme of works. The contract programme includes a comprehensive project description and the correct definition of a ‘completed project’ averting the clients’ risk of inheriting a building that is not substantially complete or suitable for occupation. We ensure the inclusion of an adequate amount of float to allow for inclement weather and unforeseen delays as well as dates for sufficient time to snag and prepare lists for practical completion. A certain amount of additional float is normally recommended to mitigate any other unexpected delays to ensure that these do not impact on the final handover date.
Successful delivery on highly technical projects requires adequate and successful commissioning. This is fundamental in meeting the project handover date. Metrum ensures that the contractor supplies suitable mechanical, electrical, plumbing and electronic services consultants to manage, co-ordinate, install and commission the technical systems.